EatBay FAQs

What is EatBay?

EatBay is an online food delivery service that helps its customers find restaurants, browse different types of cuisines and order their food.

EatBay has variety of cuisine for everyone, delivered fresh at your doorsteps!

How can I create an account with Eatbay?

Creating an account with EatBay is super easy. 

Install Eatbay Mobile App, Select ‘Sign up’ from the top right corner and enter your details. EatBay will collect information like name, contact number, email address, delivery address etc. Once you enter all the details, click ‘Register’. A registered user can avail the discount and promo offers on his favorite food.

Can I place an order without creating an account?

Yes, you can place an order with EatBay as a ‘Guest User’ which does not require any sign up. However, it is recommended to get registered with EatBay to avail exciting promo deals of your favorite restaurants.

What are the advantages of having an account with Eatbay?

With EatBay user account, you can avail exciting promo offers on your favorite food and unlock our suggested meal option. EatBay user account lets you stay updated on latest Promo offers and on new Restaurants or Cuisines near your Location.

How to place an order at Eatbay?

Placing an order with EatBay is just the following steps away,

1.Enter your Location: So we can show you which restaurants can deliver to you.

2. Select your favorite food: Choose a restaurant and meals you would like to order. You can search by restaurant name or cuisine type.

3. Checkout: Enter your exact delivery address, payment method and your phone number. 

And Voila! Fresh Food is delivered at your doorsteps. 

How do I know that my order is placed?

Once the order is accepted by the Restaurant, you will get your order placement confirmation via Instant notification and email.

I have a discount promo code. How to use it?

You can use your discount promo code after adding desired food items to your basket. A field will show up that will demand promo/discount code. If your code is valid, your discount will be calculated immediately. If the promo/discount code does not work, feel free to contact us at 03111 444 626.

How do I know that which Restaurants are offering discounts?

EatBay Mobile App and Website will display ‘Featured Restaurants’ on Home screen offering discounts and promo offers.

How can I change or cancel my order?

Sorry, you cannot change or cancel your order, once it has been accepted by the Restaurant.

How long does it take for my order to get delivered?

Food delivery time is determined by the Restaurant’s location and the time required by the restaurant to make the food ready.

What are the delivery charges?

Delivery charges varies from Restaurant to Restaurant. Some restaurants do not charge any delivery fee while others take delivery fee based on order value and delivery location distance.

What are the payment methods for my order?

EatBay accepts Cash on delivery and Credit Card payment for all of its online orders. You need to select the payment option while placing the order.

I don’t remember my account password.

No worries, if you already had an account with EatBay and you forgot your password, click on the sign in button on the top right of the page, click forget password. We will send you a password reset link on your email address.

What are Eatbay’s opening hours?

EatBay remains open 24/7 from Monday to Sunday.